Site-Based Program Coordinator

Big Brothers Big Sisters of Middle Tennessee

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Job Summary

JOB TITLE:  Site-Based Program Coordinator              

REPORTS TO: Manager of Site-Based Programs

SUPERVISORY RESPONSIBILITY: No

FLSA STATUS: Exempt, salary

LOCATION: Hybrid with in-office requirement in Nashville, TN

BIGGER AND BETTER TOGETHER

About Us

For over 50 years, Big Brothers Big Sisters of Middle Tennessee has served young people in the Middle TN region. Our work supports our belief that every child has the ability to succeed and thrive in life. Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers (Bigs) and youth (Littles). Through our commitment to quality, innovation, and the passion we have for our work, we develop and sustain positive, life-changing relationships that have a direct and lasting impact on the lives of our youth and the adults who mentor them.

Our Mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. As noted by our Vision, we are driven by a future in which all youth achieve their full potential.

what drives us

Our values shape how we work together and how we show up for our community. We build meaningful, trusted relationships, follow through on our commitments, and keep looking for ways to grow and improve. We know change is part of the process, so we meet it with curiosity and optimism. These shared values keep us grounded in our mission and connected to each other as we work toward our vision and the impact we want to create for the youth we serve.

WE PRIORITIZE THE WELL-BEING AND PROFESSIONAL GROWTH OF OUR TEAM

We know teams perform at their highest when they feel supported and that they belong. Each of our team members brings unique perspectives and skills, and we are committed to building a culture where voices are heard, relationships are valued, and everyone has the opportunity to do meaningful work. At Big Brothers Big Sisters of Middle TN, you will be inspired by talented, dedicated colleagues who will inspire you to do and be your best. We have created an environment centered on meaningful and supportive connections, where team members are seen and respected not just as employees, but as people.

We are honored to have been selected as one of the Nonprofit Time’s Best Nonprofits To Work For in 2024 and 2025 as well as being named a 2024 Inclusive Workplace by the Best Companies Group and COLOR Magazine. We are bigger and better together! 

About the Role

Each employee at Big Brothers Big Sisters of Middle Tennessee helps extend the agency’s mission in particular ways, as outlined in the position description. The essential functions of the position include but are not limited to the following:

Join our growing Site-Based team and help ignite the power and promise of youth through mentoring. As a Program Coordinator, you’ll play a vital role in connecting young people with caring mentors and supporting them through every step of their journey—from initial interest to successful match. You’ll also be a key driver of our High School Bigs program, helping to recruit, train, and energize high school students to become impactful mentors. 

This role is ideal for someone who is outgoing, enthusiastic, and a natural galvanizer—someone who thrives on building relationships, inspiring others, and creating momentum around a shared mission. 

Beyond the day-to-day responsibilities of the role, we expect team members to demonstrate a commitment to excellence and consistently reflect our agency’s values in how they show up, collaborate, and make decisions.

Job Responsibilities

Day-to-day: 

Recruitment & Engagement 

• Attend school and community events to engage youth and volunteers in our mentoring programs. 

• Serve as a visible and enthusiastic ambassador for mentoring, bringing energy and innovation to outreach efforts. 

• Assist with the planning and delivery of volunteer mentor info sessions, especially for our High School Bigs program. 
• Collaborate with the Recruitment team to implement and maintain a unified, strategic approach to mentor recruitment across all site-based programs.
• Contribute as an active member of the Social Media Committee, optimizing channel strategies to effectively attract and engage potential mentors for the Site-Based Team.

High School Bigs Program Facilitation 

• Help lead and facilitate the High School Bigs program as needed at participating schools.
• Present engaging, age-appropriate trainings and workshops for high school mentors. 

• Build strong relationships with school staff, students, and families to ensure program success. 

Enrollment & Assessment 

• Assess volunteers and children for appropriate program participation by conducting initial and update interviews, orientations, and training. Obtain collateral material needed for assessment purposes, including criminal background checks and references. 

• Complete timely and comprehensive written assessments and recommendations for participation in the program based upon assessments of each individual. 
• Coordinate and deploy Site-Based team members to support mentor interviews, ensuring timely scheduling and a positive experience for prospective program participants.

Matching & Onboarding 

• Organize and facilitate team “Match Days,” ensuring efficient and effective mentor-mentee pairings that align with program goals and timelines.
• Make thoughtful, informed match decisions that foster strong, lasting mentoring relationships. 

• Conduct orientations and match presentations as needed. 

Documentation & Compliance 

• Maintain up-to-date, accurate and detailed documentation and database records according to Big Brothers Big Sisters standards.  

• Ensure all enrollment and match documentation is completed thoroughly and on time. 

Support & Training 

• Provide solution-focused strategies, resources, and training to support match participants. 

• Manage a small caseload of matches, offering ongoing support and guidance. 

• Participate in professional development opportunities provided by the agency and national office. 
• Assist with agency priorities centered on resource development (relationships, resources, tools)
• Support and attend agency functions, both advancement-specific and broader agency events

Organizational Alignment

• Demonstrate agency values in your actions, decisions, and interactions
• Assist with agency priorities centered on resource development (relationships, resources, tools)
• Support and attend agency functions, both advancement-specific and broader agency events

Work Environment & Requirements 

• Hybrid work model with a minimum of 3 days per week on-site. 

• Frequent travel within our 8-county service area (valid driver’s license and reliable transportation required). 

• Ability to lift up to 25 lbs for outreach and event materials. 

• Early morning and regular evening availability is required to meet the needs of volunteers and youth. 

Qualifications

About You

• Are an extroverted, high-energy communicator who loves connecting with people and rallying them around a cause. 

• Have experience working with youth, especially from communities of color or marginalized backgrounds. 

• Are passionate about youth development and believe in the power of mentoring relationships. 

• Understand the systemic barriers that impact underserved youth and are committed to equity and inclusion. 

• Can adapt your communication style to connect authentically with people from a wide range of backgrounds—from very urban to very rural communities—and make everyone feel seen and respected. 

• Thrive in a fast-paced, team-oriented environment and can manage shifting priorities with grace. 

• Are an excellent communicator with strong presentation, writing, and interpersonal skills. 

• Are tech-savvy and comfortable using digital tools and databases. 
• Have strong time management and organizational skills, and can work independently and collaboratively. 

Additionally, we’d love…

• Bilingual in Spanish/English preferred. 

• Experience with case management, youth programming, or volunteer coordination is a plus.

Qualifications

• Bachelor’s degree in social work, education, or a related field (or equivalent experience). 

Additional Information

Benefits

How to Apply

If this sounds like the position and organization for you, please submit a cover letter and resume to careers@mentorakid.org with “Your Name SB Program Coordinator” in the subject line.

No phone calls, please. Applicants selected for an interview will be contacted.

BBBSMT is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Job Responsibilities

The above statements reflect the general duties, responsibilities, and competencies necessary to perform the job’s essential duties and responsibilities. They should not be regarded as a detailed description of all the work requirements of the position. BBBSMT may change the specific job duties with or without prior notice based on the organization’s needs.

To see more of the impact we are making: http://www.mentorakid.org

Details

• Date Posted: November 13, 2025
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Children / Youth