Director of Outreach and Engagement

Feed America First

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Job Summary

Feed America First is seeking a strategic, relational, and donor relations leader to serve as the Director of Outreach and Engagement. This role is responsible for designing and executing engagement strategies that expand Feed America First’s reach, deepen donor and stakeholder connection, and strengthen long-term community participation and partnerships across our geographic footprint. 

Reporting to the Executive Director, this position bridges donor engagement, communications, and community visibility to ensure that outreach efforts translate into meaningful participation, sustained relationships, and increased investment in our shared mission.

This role places a strong emphasis on the creation of relational partnerships with churches, businesses, civic groups, and foundations, while also overseeing volunteer donor and fundraising partnerships, and external representation of the organization.

The Director of Outreach and Engagement will work in close collaboration with the Director of Development and the Volunteer and Partner Agency Relations Coordinator to ensure cohesive messaging, strong community touchpoints, and measurable engagement outcomes.

 

Job Responsibilities

 

1. Outreach Strategy & Audience Growth

• Develop and execute a comprehensive donor outreach and engagement strategy aligned with organizational priorities.
• Identify and grow key audiences, including prospective donors and partners,
• Help build and refine a peer-to-peer outreach model that expands community reach and donor pipelines.
• Analyze engagement trends, audience behavior, and participation data to inform strategy.

2. Engagement & Community Experience

• Design and own member and stakeholder engagement experiences, including member events, convenings, calls, and community forums.
• Partner with Development to ensure cohesive messaging and compelling storytelling across channels.
• Create micro and macro engagement opportunities that connect audiences to strategy and impact.
• Support alignment between donor interests and programmatic priorities through coordinated engagement efforts.

 

3. Recruitment & Retention Support

• Own building a sustainable partner and donor community.
• Develop engagement strategies that nurture prospects from introduction to active participation.
• Guide renewal and retention strategies through strong storytelling, impact reporting, and meaningful touchpoints.

4. Communications Integration

• Master the Feed America First story and work closely with the Director of Development to align outreach strategy with broader mission goals.
• Ensure donor engagement campaigns are multi-channel, data-informed, and brand-consistent.
• Provide input into messaging that strengthens clarity, trust, and market positioning.
• Collaborate on donor campaign launches, investment moments, and major engagement pushes.

5. Data & Systems Oversight

• Partner with other staff to ensure clean tracking of engagement metrics.
• Monitor Key Performance Indicators (KPIs): event participation, retention rates, audience growth, conversion rates.
• Use CRM and engagement data to inform strategic adjustments.

Qualifications

 

Qualifications 

• 5+ years of experience that includes progressively increasing experience designing, implementing, growing, and sustaining community engagement, sales, or member relationship strategies, with a strong track record of program execution and measurable outcomes. 
• Bachelor’s degree in a related field (such as Nonprofit Management, Community Development, Public Administration, Communications, Business, or Marketing with a focus on community or member engagement) – or – an equivalent combination of education and experience, such as four (4) years of progressive professional experience in community engagement, nonprofit leadership, or membership-based organizations. 

 

Skills and Attributes

• Public Speaking: Strong public speaking skills, with the ability to communicate our mission clearly and confidently to diverse audiences in meetings, presentations, and events. 
• Customer-Focused Approach: A passion for delivering exceptional service and building lasting member relationships. 
• Analytical Mindset: Strong analytical skills to identify trends, resolve challenges, and improve service processes. 
• Operational and Project Management Excellence: A focus on innovative process design and implementation that streamlines processes and drives team performance while maintaining high service standards. 
• Strength in the following core skills and competencies:  
  • Collaboration.
  • Communications: Understands, conveys, and shares information effectively. 
  • Critical Thinking & Sound Judgment
  • Project Management: Tracks, drives, prioritizes, reports, and engages the necessary stakeholders, tools, resources, and information to produce desired results.
  • Strategic Thinking: Is able to map out and execute a sound plan to achieve long-term goals.  

• Self-Starter!

Additional Information

Benefits

How to Apply

Please send cover letter and resume to careers@feedamericafirst.com

Details

• Date Posted: May 5, 2026
• Type: Full-Time
• Job Function: Fundraising / Revenue Development
• Service Area: Social / Human Services
• Start Date: 06/01/2026
• Salary Range: 55,000 - 60,000