Implicit Bias Algorithm – Online Webinar

The course illustrates the neurological processes behind trust-building, especially among those of varying backgrounds. Bias is further examined as it relates to cognition and our interaction with external clients and stakeholders. With an in-depth study of majority privilege, this course equips organizations with the tools to understand and manage bias in internal practices and external relationships.

LEARNING OBJECTIVES

• Understand brain science at work in creating and perpetuating bias and stereotypes

• Examine disruption and innovation as they relate to deconstructing biases

• Explore generational factors that lead to and foster biases

• Understand the performance “bonus” that inclusive design thinking provides

• Investigate the power of networks and provide practical tools to fight unconscious bias within personal and professional arenas

ORGANIZATIONAL IMPACT

• Demonstrates the correlation between trust-building, internal process innovation and client outcomes for business operations and organizational culture

• Provides actionable steps toward breaking down bias and majority privilege within organizations to impact better external client outcomes

• Builds strategy around intentional team building, problem solving, and authentic inclusive behavior

About the Instructors: The Culture Shift Team is a consulting agency of leading experts in multicultural marketing, public relations, community engagement, customer experience, and diversity strategy. Our mantra is the Platinum Rule: "Treat others the way they would like to be treated.” We help our clients create value around this model. Each engagement delivers a customized, results-oriented plan to meet our client's objectives. Our goal is to help you build lasting, sustainable relationships with your internal and external customers and stakeholders.