Catholic Charities: Diocese of Nashville
Case Manager: Basic Needs
Catholic Charities: Diocese of Nashville
Job Summary
Rate: $40,000 – $42,000
Location: 2800 McGavock Pike Nashville, TN 37214
Shift: 8:00 AM – 4:30 PM (Flexible Scheduling Allowed)
Catholic Charities was founded in 1962 with the mission of providing holistic care within Middle Tennessee. Our programs consist of the following homelessness prevention, re-housing, food distribution, emergency materials, utility payments, refugee resettlement, clinical counseling, adoption, and family support, parenting, and multi-pronged community support through neighborhood-embedded family resource centers. Catholic Charities is an established non-profit and is still growing year after year. If you are seeking a job with purpose then you are finally home.
Job Responsibilities
- Provides needs-related screening and processing of program applicants and clients, as required within assigned programs.
- Schedules or assists in scheduling necessary client appointments to access services.
- Refers applicants and clients to community resources as needed.
- Ensures timely and accurate completion of required paperwork and maintains accurate client files as required by program funding.
- Provides excellent customer service to all clients.
- Maintains diaper closet and assists in the replenishment order of diapers.
- Maintains accurate client/program records regarding services provided according to agency guidelines, using the database(s) provided by the agency and within the agency’s time frame.
- Actively participates in supervision sessions, periodic team meetings, and training.
- Performs other duties as assigned.
Qualifications
Education/ Experience
- Bachelor’s degree in social work or a related field.
- Experience and demonstrated interest in working with people experiencing poverty.
- Knowledge of community resources and counseling/coaching/social work practices.
Other Skills or Requirements
- Bilingual in Spanish and English.
- Effective interpersonal skills.
- Ability to convey non-judgmental and open personal qualities with a clear sense of boundaries.
- A strong sense of and respect for confidentiality concerning participants and fellow employees.
- Ability to work in a variety of settings with culturally diverse families and communities with the ability to be culturally sensitive and appropriate.
- Excellent written and verbal communication skills.
- Strong problem-solving skills.
- Ability to plan and organize work, work under pressure, and meet deadlines.
- Ability to work with a team as well as independently with minimal direction.
- Ability to lift 20 pounds and stock shelves, as necessary.
- Willingness to assist with emergent needs when requested.
- Flexibility with work schedule and responding to team and client needs.
- Proficient with Microsoft Office applications.
- Ability to learn databases and other systems including Salesforce and Charity Tracker.
- A current driver’s license is required. Ability to legally operate a motor vehicle and provide own transportation.
Catholic Charities of Tennessee is an equal-opportunity employer. Catholic Charities does not discriminate in regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.
Additional Information
Benefits
- (10) vacation days.
- (12) personal days.
- (18) paid holidays.
- Easter Break & Christmas Break
- 403B plan with company match.
- Pension plan.
- Health insurance, vision, and dental coverage.
How to Apply
Please Apply Directly;
Details
- Date Posted: October 23, 2024
- Type: Full-Time
- Job Function: Administrative
- Service Area: Children / Youth
- Start Date: 11/04/2024
- Salary Range: $40,000 - $42,000
- Working Hours: 37.5 Hours / Week M-F 8:00AM - 4:30PM