Intake Specialist

The Store

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Job Summary

The Intake Specialist, in partnership with the Program Director, is the first face customers see when coming in. In a manner consistent with The Store’s values of dignity and choice, this position will support the admission of customers, general inquiries, and data entry.

Job Responsibilities

• Process new intake applications and referrals for The Store.
• Answer and respond to phone calls, including general inquiries and intake requests.
• Welcome and check in customers during shopping hours.
• Maintain strict confidentiality of customer, family, and staff information at all times.
• Perform general office duties such as data entry, report generation, and mail merges.
• Manage and retrieve data to ensure accurate reporting.
• Support program staff by coordinating with clinics, providers, and community resources as needed.
• Assist with translation for Spanish-speaking customers.
• Perform other duties as assigned.

Qualifications

• Bilingual (English/Spanish) required.
• Excellent computer skills, including proficiency in data management.
• Strong customer service skills.
• Previous professional or volunteer experience in a nonprofit organization or an administrative role.

Physical Requirements:

• Ability to stand, sit, type, and view a computer screen for extended periods.
• Ability to lift up to 30 lbs.

Additional Information

Benefits

How to Apply

Please Click Here to Apply: https://the-store.gnahiring.com/job/854444/part-time-intake-specialist-bi-lingual

Details

• Date Posted: December 4, 2025
• Type: Part-Time
• Job Function: Administrative
• Service Area: Social / Human Services
• Start Date: 12/15/2025
• Salary Range: 20-21/hr.
• Working Hours: 28 hrs/wk; Wed.-Sat.