Healthcare Manager

Center for Living and Learning

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Job Summary

The Healthcare Manager oversees all aspects of medical management, ensuring quality care of residents at the Center for Living and Learning, a Residential Treatment Facility. 

Center for Living and Learning (CLL) is a nonprofit residential treatment facility that provides 24-hour care and supervision for persons with mental illness(es) on a peaceful 30-acre farm in Franklin, TN. CLL’s residential program is licensed by the Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS). CLL uses an individualized, goal-setting program that allows each resident to attain their highest level of functioning. The program is multidisciplinary, consisting of residential, psychiatric, and vocational support. Our integrated approach ensures a holistic perspective on each resident’s well-being. To learn more about who we are and what we do, please visit www.centerforlivingandlearning.com.

Job Responsibilities

General Responsibilities

• Care for residents with acute and/or chronic conditions, building relationships and responding to their physical and emotional needs, while delivering effective care
• Regularly assess medical needs of all residents
• Schedule, document, transport and accompany direct care residents to routine medical healthcare provider appointments
• Medication management including, but not limited to: maintaining inventory, pull/dispense/administer medication, document and implement medication changes and order with the pharmacy as directed by the supervising physician
• Ensure that daily medication protocols are followed 
• Provide direct skilled nursing care to residents as needed for acute clinical needs.
• Conduct health assessments and monitor residents’ health as needed, utilizing the ClearTriage platform for guided assessment and disposition
• Train and supervise direct care on the administering and dispensing of medications to Direct Care residents
• Conduct staff training on basic medical knowledge
• Assist with resident intake, assessment and discharge planning
• Up to 2 hours of on call support per week
• Communicate regularly with families regarding resident needs and medical care according to established preferences
• Collaborate on resident treatment plans and participate in healthcare management
• Maintain and update medical policies, protocols, and standard operating procedures in compliance with the licensing board and standards of care in the state of Tennessee
• Coordinate medication destruction and maintain monthly medication destruction logs
• Perform monthly rounds and annual program reviews for the Automated External Defibrillator (AED)
• Support the psychiatric hospitalization process, including coordinating the intake, transportation, and communication with hospital staff and legal representatives

Administrative Responsibilities

• Ensure all resident medical records are current in both the physical medical chart (red book) and digital file
• Add medical appointments to the digital calendar and communicate appointments in a timely manner with necessary staff
• Maintain current insurance information and communicate with healthcare providers as needed
• Communicate necessary medical needs of residents with staff to ensure effective care 
• Management of medical and psychiatric appointments including: scheduling, adding appointments to the digital calendar, communicating appointments with residents, creation and communication of notes 
• Maintain organization of digital files
• Assist the Medical Director with psychiatric appointments, including note taking, prescription changes/orders, and overall collaboration

Regulatory Compliance

• Oversees healthcare quality and regulatory compliance
• Ensures adherence to HIPAA regulations in all communication
• Complies with licensure requirements through the TN Department of Mental Health

• Document and report any significant, medical incidents which occur onsite to licensure in consultation with Executive Director and Medical Director

Semi-Independent and Independent Living Care

• In collaboration with the independent manager, support residents’ ability to independently manage their medications and medical care
• Communicate weekly and as needed regarding resident specific needs, as well as schedule routine in person meetings for continuity of care. 

Qualifications

Requirements/Qualifications

• RN 
• PMH-BC preferred
• CPR/BLS certification
• At least three years of experience in psychiatric mental health nursing
• Strong leadership, communication, interpersonal and de-escalation skills
• Thorough understanding of psychiatric medications and therapeutic interventions
• Proactively address opportunities for improvement, develop solutions, and collaborate with the team to implement effective change
• Ability to quickly, calmly, and effectively adapt to change
• Work as a part of a professional team to promote and improve the mental health and well-being of each resident with open communication and respect for all
• Ability to respectfully guide, confront, advise, delegate, and direct residents in a therapeutic manner

Additional Information

Benefits

How to Apply

Contact Erin Wurzelbacher at erin@centerforlivingandlearning.com

Details

• Date Posted: October 15, 2026
• Type: Full-Time
• Job Function: Clinician
• Service Area: Health (Physical, Mental)
• Start Date: 10/26/2026
• Working Hours: 40 hrs/wk; M-F, 8:00am-4:00pm