Direct Care Support Staff – Full-Time, 1st or 3rd shift

My Friend's House Family and Children Services, Inc.

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Job Summary

Job description:

IMMEDIATE need for a 1st shift full-time and a 3rd shift full-time Direct Care Staff!

My Friend’s House is a residential home serving teenage boys in state custody who have experienced abuse, neglect, or difficult life circumstances. We are looking for compassionate, dependable individuals who want to help create a safe and supportive environment where young men can grow, heal, and build a better future.

If you are patient, steady under pressure, and passionate about helping teenagers succeed, this may be the right role for you.

Position Summary

The Direct Care Staff provides supervision, mentorship, and daily support for the eight teenage boys who live at My Friend’s House. This role helps maintain a safe, structured, and positive home environment while encouraging residents to develop responsibility, life skills, and healthy relationships.

Direct Care Staff serve as positive role models and are essential in helping residents grow emotionally, socially, and academically.

Ideal Candidate

The ideal candidate will:

• Have a heart for helping youth who have experienced trauma
• Be patient, calm, and able to manage challenging situations professionally
• Demonstrate strong communication and teamwork skills
• Be dependable, responsible, and emotionally mature
• Be comfortable setting boundaries while also offering encouragement and support

Job Responsibilities

Key Responsibilities

Responsibilities may include, but are not limited to:

Youth Support and Supervision

• Provide direct supervision and guidance for residents in daily activities
• Serve as a positive role model while maintaining appropriate boundaries
• Encourage responsibility, accountability, and life skill development
• Support residents in completing daily routines including school preparation, chores, and personal care

Household and Daily Living Support

• Assist residents with household responsibilities including cleaning, laundry, and meal preparation
• Help maintain a clean, organized, and safe living environment
• Participate in recreational activities and community outings with residents

Transportation and Activities

• Transport residents to and from school, appointments, and activities using company vehicles
• Assist with educational, recreational, and community activities

Documentation and Communication

• Maintain accurate daily records and documentation of resident activities and observations
• Communicate important updates to staff and leadership as needed
• Participate in staff meetings and treatment team discussions when requested

Safety and Crisis Support

• Follow all agency policies and state regulations regarding youth supervision and safety
• Assist with crisis intervention and de-escalation when needed
• Conduct room checks, safety drills, and follow established safety procedures

General Duties

• Assist with intake and discharge processes when needed
• Help maintain vehicles, equipment, and supplies
• Attend required training and professional development opportunities

Work Environment

My Friend’s House is a residential facility operating 24 hours a day, 7 days a week. Staff schedules may vary and flexibility is required to ensure the safety and supervision of residents.

Training

All staff receive training in areas such as:

• Crisis intervention and de-escalation
• CPR and First Aid
• Medication administration procedures
• State regulatory requirements

Qualifications

Qualifications

• High school diploma or equivalent required (college coursework in social services, psychology, education, or related fields is a plus)
• At least one year of experience working with teenagers in a group setting preferred
• Valid Tennessee driver’s license with a clean driving record
• Ability to pass required background checks and drug screening
• Ability to work flexible hours including evenings, weekends, and holidays

Additional Information

Benefits

How to Apply

Email resume with “Direct Care Support Staff Full-Time Opening” and the shift you are applying for (1st or 3rd) in the subject line to office@myfriendshousetn.org.

Details

• Date Posted: July 16, 2026
• Type: Full-Time
• Job Function: Other
• Service Area: Children / Youth
• Start Date: 07/16/2026
• Salary Range: $19.00-$22.00
• Working Hours: 40 hrs/wk: M-F, 1st shift: 6:00am-2:00pm / 40 hrs/wk: M-F, 3rd shift: 10:00pm-6:00am (overnight)