Receptionist/Office Coordinator

Fannie Battle Day Home for Children, Inc.

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Job Summary

Fannie Battle Day Home for Children, Inc. is seeking a full-time Receptionist/Office Coordinator to Serves as the welcoming, first point of contact for Fannie Battle Day Home for Children, ensuring a secure and efficient front office by managing family and visitor check-ins, answering multi-line phones, and handling clerical tasks like data entry, check-in, and tuition processing. This role requires strong verbal and written communication, exceptional multi-tasking and organizational skills, and a commitment to supporting families and staff in a nurturing, compliant environment. This is an hourly position.

The ideal candidate is a professional, proactive communicator with a passion for providing exceptional service. You must have excellent communication skills and be able to handle a diverse workload with efficiency and flexibility. If you are looking for a rewarding and challenging opportunity, this may be a good fit for you!

Job Responsibilities

• Welcomes visitors by greeting them in a professional and welcoming tone, in person or on the telephone, answering or referring inquiries
• Act as the Fannie Battle ambassador, welcoming children, families, and visitors with a warm, professional demeanor and appearance
• Maintain security by following procedures; monitoring logbooks; issuing visitor badges
• Manage multi-line phone system, screening and directing calls promptly and politely
• Maintain safe and clean reception area by complying with procedures, rules, and regulations
• Responsible for compiling, creating, and sending monthly family e-newsletter and other mass family communications
• Manage donation drop-offs, donation display area, as well as provide donors with in-kind donation reports as requested
• Monitor/manage general info email address as well as general Fannie Battle voicemail box on a daily basis
• Monitor drop off and/or pick up to ensure tracking of attendance is accurate, call and check classroom numbers daily
• Mange ordering and replacement of toner on copy machines, as well as maintaining postage on meter & maintenance
• Assist with daily scheduling as needed
• Covering teacher rest-time breaks/classroom support when ratios dictate
• Work with Program and Development staff to coordinate, schedule, and manage year-round volunteer opportunities
• Manage the Christmas Adopt-a-Family program to provide families with gifts during the holiday season, including managing relationships with corporations, churches, community groups, individual donors and Fannie Battle families
• Maintain a high standard of cleanliness and organization at the reception desk, ensuring a positive first impression
• Handle sensitive information with discretion and strictly follow confidentiality protocols
• Support Administration staff with various filing, data entry, and other similar tasks
• Assist Business Operations manager with compiling receipts and payables for approval and processing
• Assist with updating child and family information in ProCare database
• Assist with updating donor information in Raiser’s Edge database.

Qualifications

• Applicants must have a high school diploma, be at least 18 years of age, and pass a mandatory background check.
• Administrative and/or reception experience preferred
• Experience in early childhood education preferred but not required.
• Must be self-motivated, detail-oriented, highly organized, and demonstrate strong written and verbal communication skills.
• Must have experience with Microsoft Office.

• Familiarity with database/CRM functionality is strongly preferred.
• Demonstrated success as a collaborative team member who contributes to the organization’s strategic direction.
• Ability to work with and maintain confidential and sensitive information is required.
• Respond immediately and appropriately to multiple or unexpected situations or emergencies.
• Demonstrate full range of physical, mental, and emotional capabilities to fully perform job responsibilities.
• Access to transportation for local travel as needed

• Ability to lift 40 pounds and the agility to navigate multiple flights of stairs and move quickly to keep pace with children

 

Additional Information

Benefits

How to Apply

To apply, submit a cover letter describing your interest in this opportunity and your resume to: info@fanniebattle.org

No Phone Calls

Details

• Date Posted: February 11, 2026
• Type: Full-Time
• Job Function: Administrative
• Service Area: Children / Youth
• Start Date: 03/30/2026
• Salary Range: $16.50 - $20/hour
• Working Hours: 40+ hrs/wk - typically 8:00 am -5:30 pm: M-F