Family & Children's Service

Receptionist/Operations Assistant

Family & Children's Service

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Job Summary

The Receptionist/Operations Assistant provides general office support with a variety of clerical activities and related tasks, in a fast paced environment. This position requires in person presence 5 days a week, with no option for remote work.

Required Schedule:

Monday-Thursday 8:00am-6:00pm with 1-hour unpaid lunch break.

Friday 8:00am-12:00pm.

Job Responsibilities

Duties and Responsibilities

  • Providing front desk/reception coverage.
  • Member of the building security access systems team.
  • Responsible for office supplies inventory and ordering, work in conjunction with cleaning service for maintaining janitorial supplies.
  • Answer telephones and direct the caller to the appropriate department.
  • Greets visitors to the agency and directs them to the appropriate personnel.
  • Provides callers with information such as the agency address, directions to the agency location, the agency fax numbers, the agency website, and other related information.
  • Responsible for keeping the lobby area tidy.
  • Manage Building Repair Requests for our Building Maintenance Contractors
  • May also assist with other related clerical duties such as photocopying, faxing, filing, and collating.
  • Process and distribute mail daily.  Coordinate pickup and delivery of express mail services (FedEx, UPS, etc.).
  • Coordinate services from different vendors.
  • Assist the Administrative team as necessary.
  • Assist in coordinating the appropriate use of meeting rooms.
  • Regular attendance during office hours and reliable transportation are required.
  • Knowledge of the employee and safety handbooks and policies/procedures

Qualifications

Degree required and qualifications: Associate’s degree or bachelor’s preferred.  3 years of relevant experience and/or training, or equivalent combination of education and experience required. 

Additional Information

Benefits

F&CS has a generous benefits package, which includes but is not limited to: Medical, Dental, Vision, 401k with agency match, Vacation, Sick, Paid agency holidays which includes the week between Christmas and New Year, and Paid Parental Leave.

How to Apply

Submit resume to hrdept@fcsnashville.org

Details

  • Date Posted: June 5, 2026
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Social / Human Services
  • Salary Range: 23.08 per hour