The Contributor

SOAR Coordinator

The Contributor

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Job Summary

The Contributor is seeking a full-time SOAR Coordinator to join our SOAR team to support individuals experiencing homelessness, chronic health conditions, and high emergency department usage at Nashville General Hospital. This role involves engaging clients in-person at Nashville General and in the community, assisting them in obtaining federal disability benefits (SSI/SSDI) if eligible, and connecting them to vital resources such as housing, healthcare, and other supports.

This position allows for some remote work, but most of the workday is spent locating and engaging clients in person in the downtown Nashville area. We prioritize candidates with lived experience of homelessness or mental health challenges, who bring empathy, resilience, and a commitment to making a tangible difference in people’s lives. This position involves a heavier amount of writing to help paint the picture of how physical and/or mental health conditions affect the day-to-day lives of participants in the SOAR program.

Job Responsibilities

Outreach and Engagement

  • Engage individuals in emergency departments, encampments, and community settings, building trust and rapport.
  • Partner with clients to access disability benefits, housing, and other essential supports.
  • Use motivational interviewing techniques to conduct respectful, goal-oriented conversations.
  • Leverage personal lived experience to foster hope and empathy.

Implementing SOAR Critical Components

  • Learn and implement the critical components of the SOAR approach and become very familiar with regulations around SSI/SSDI disability benefits published by the Social Security Administration.
  • Conduct interviews to gather personal narratives, medical histories, and signed releases of information.
  • Draft lengthy Medical Summary Reports (MSRs) that help paint the picture of how physical and mental health conditions affect day-to-day functioning.
  • Assist clients with SSI/SSDI applications and collecting medical evidence for their claim.
  • Transport clients to appointments using personal vehicles, as needed.
  • Document client interactions and progress accurately and confidentially in line with organizational policies.
  • Collaborate with healthcare providers and nonprofit partners to coordinate referrals and care.

Housing-Focused Advocacy and Client Support

  • Support clients in defining and pursuing their personal goals for housing, health, and well-being.
  • Navigate housing applications and processes to help clients gain access to housing.
  • Educate clients about mental health, homelessness, and available resources.

Qualifications

  • Lived Experience: Understanding of the mental health and homeless systems through personal experience or close connection.
  • Certification/Training: Certified Peer Recovery Specialist (or willingness to obtain) and SOAR training. Motivational Interviewing training is a plus.
  • Work Experience: Prior experience in peer support, care coordination, or advocacy preferred.
  • Education: High school diploma or equivalent; additional social work or psychology education is a bonus.
  • Skills: Strong interpersonal skills, empathy, and familiarity with local homeless and health resources.

Additional Information

Benefits

  • Full-time, in-person (with some remote flexibility), Monday through Friday (9am – 5pm).
  • Salary: $48,000, including 100% paid individual medical insurance, dental, vision, short and long-term disability, life insurance, 403(b) contributions, and generous paid time off.

How to Apply

Please send a resume and cover letter to Ree Cheers, Director of Program Operations – ree@thecontributor.org

 

Details

  • Date Posted: October 14, 2026
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Start Date: 11/16/2026
  • Salary Range: 48,000
  • Working Hours: 9a-5p; 40 hours/wk